Now if you are using the latest device, try pressing Shift + Esc to perform the task.Īlso Read: How to Fix WASD Keys Not Working in Windows 10 Solution 2: Check for Hardware Issue It is done to avoid accidental closure of apps and services. Now you need to press Shift + Escape key to close the programs and services. To fix this issue and offer better user experience, many device manufacturers have decided to change the pattern to use Esc key. While you can close any app or service by a single click of Esc key, it could be a real annoyance if it is pressed accidentally. Solution 7: Scan with antimalware software.Solution 5: Uninstall recently downloaded software.Solution 3: Run the keyboard troubleshooter.